Nurses within the CenTre Neonatal Transport team gained confidence and extra skills after they completed the Advanced Resuscitation of the New-born Infant (ARNI) course.
Alison’s Journey: Advancing Care for Neonatal Babies at CenTre
Alison Robinson has worked as a Nurse within the CenTre Neontal Transport team for ten years. As part of her standard training, like all transport nurses, she undertook the New-born Life Support (NLS) Course. The NLS qualification provided her with the know-how to care for babies who are struggling to breathe by themselves.
ARNI Course: Enhancing Skills and Empathy in Neonatal Care
Because of you, she was able to build upon these foundations by receiving further specialist training. The advanced course is designed to increase confidence of nurses by further developing their empathy, listening and teamwork skills.
Over two days, Alison took part in lectures and practical group-work role plays along with senior clinical staff.
Working with doctors taught Alison new techniques and advanced clinical skills for working with the neonatal babies she transports. Alison gained the confidence to speak to senior professionals on a human level and share her ideas. She received valuable feedback from senior professionals during her course which gave her more confidence in her skills. Alison is now better skilled to support in emergency situations.
Effective Communication: Building Rapport with Families
Communication is a key skill in neonatal transport because you must quickly build a rapport with families. Alison learned the important skill of how to communicate with parents free of medical jargon so they could fully understand what is happening to their baby.
Alison said, “the [ARNI] course taught me how to give parents my time and attention in these pressured situations. I learned the importance of taking parents to a different room and using better language for a parent-led conversation.”
Parents under the care of Alison will feel seen and heard and have all their questions answered.
Alison further explained,“It’s crucial to sit with a parent, provide them with reassurance that they are not alone and that we are here doing everything we can to help.”
Advancing Care and Training: Alison’s Role as an Educator
Alison wants to say “a huge thank you” for supporting her to learn new skills. As of August, she is now an Educator for the CenTre Neonatal Transport Team, using her expertise gained from this course to train and support her colleagues on delivering more empathetic care.
You can give monthly and help more staff receive further specialist training
